The Changing Vision of the Indian Banking Industry
While discussing the changing vision of the Indian Banking industry, I would like to express with pride that the banking industry has withstood various crises and transformed itself to meet the challenges and contribute to the economic growth of the country. Let’s take a look at the historical evolution of the sector over the past 4 decades: Technology was formally introduced in the Indian Banking sector in 1988 and today the entire banking industry is using high-end technology, including artificial intelligence, machine learning, robotic process automation and predictive analytics. In 1991, India faced its greatest ever economic crisis and the…